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Home > Typical Assignments > Infrastructure Outsourcing
Infrastructure Outsourcing
Introduction
Many organisations today are finding that outsourcing their Technology Infrastructure forms a key part of their overall business strategy. This is usually because it is recognised that the whole business of running the technology is a non core activity for many organisations. It can usually be done more cost effectively externally, allowing valuable management effort to be focussed on the business itself.
Business Issues
The success of any business or organisation (public or private) invariably has a direct dependency on the technology being available to support its needs of today and in the future. Indeed with the growth in e-commerce and a more demanding public, senior managers are finding there is a demand for more flexible solutions in much tighter timescales.
But then there is the legacy of yesterday’s technology investments that by necessity support today’s business pressures. How do you effectively balance out the demands of today, with the needs of the future in a way that allows you to outsource quickly, fairly and without significant disruption to core day to day activity?
And if that’s not hard enough then there is the commercial and contractual negotiations to overcome to everyone’s satisfaction as the outsourcing work gets under way.
Approach
At entier we use a powerful blend of team members to get a balance of technical know-how, commercial acumen and strategic thinking. Our approach focuses on a number of key areas using a powerful team of both client and entier staff;-
- Deriving a clear strategy for the future technology provision
- Clarifying the technical requirements for today’s and tomorrows business needs
- Assessment of the risks and mitigating steps that are required (particularly if there is an existing outsourced supplier)
- Establishing a structured and mandated negotiating forum with key players at all levels
- Continually looking at the due diligence of the arrangement from both a technical and commercial perspective
Outcomes
Timescales for delivery vary considerably with the scale and nature of the clients circumstances. However it is possible to quickly assemble a team and build up momentum towards a set of target outcomes:
- Clarity of contractual commitments matched the strategic and day to day needs of the organisations
- Embedding a win-win partnership between the client and the supplier organisations
- Value for money for the client organisation
- Known states for handover and transitions of responsibilities
- entier has direct experience of assisting clients manage their way through the outsourcing jungle with both large and small organisations including HM Revenue & Customs and Barclaycard.
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